Terms of service

1. Who these terms are with

These terms are a contract between you and SEOmise ("we", "us"). They apply when you create an account, are invited to a workspace or otherwise use SEOmise at seomise.com. If you accept them for an organisation, you confirm that you are authorised to bind it, and "you" means that organisation.

SEOmise is a business service. You confirm that you use it for your trade, business or profession and not as a consumer. Our privacy policy explains how we handle personal data.

2. The service

SEOmise provides tools for technical SEO audits, backlink analysis and link campaigns, Google Business Profile management and local SEO. What your workspace can use depends on its plan, shown on the pricing page and under Billing in your account. We may improve or change features; if we remove a feature that is a material part of your paid plan, we will tell you in advance and you may cancel and receive a pro-rata refund of any prepaid amount for it.

3. No ranking guarantees

Search results are controlled by search engines. SEOmise gives evidence-based recommendations and measures outcomes, but it does not guarantee rankings, traffic, leads or revenue, and nothing we say should be read as such a guarantee.

4. Your account and workspace

• Give accurate details and keep them up to date. Keep your sign-in details secret and use two-step sign-in.
• You are responsible for what people you invite do in your workspace and for the roles you give them. Tell us straight away if you suspect someone has accessed your account without permission.
• Our support staff can open a workspace only to help it, with a reason that is recorded in the audit log.

5. Acceptable use

• Only add websites, Search Console properties and Google Business Profiles you own or are authorised to manage.
• No fake reviews, review gating, fabricated locations, deceptive profile changes or attempts to get around Google's verification.
• Do not use SEOmise to attack, overload or scrape sites you are not authorised to audit. Our crawler respects robots.txt and identifies itself as SEOmiseBot (see SEOmiseBot).
• Do not try to reach other workspaces' data, probe the service for weaknesses without following our disclosure policy, or resell the service without our written agreement.

We may suspend a workspace that breaks these rules or puts the service or others at risk. Where we can, we will tell you first and give you a chance to put things right.

6. Your content and data

You keep all rights in the content and data you add. You give us the right to host, copy and process it only as needed to provide the service. When we process personal data in your content we do so as your processor, on your instructions and under the data processing terms in our privacy policy. You are responsible for having a lawful basis for the personal data you add.

7. Backlink placements

Placements are supplied by independent third-party providers. Prices are shown before approval, the total is locked when you approve, and nothing is charged until you approve it; spend caps you set are enforced. Placements are labelled as paid. You are responsible for your own compliance with search engine guidelines and advertising law, and we recommend compliance mode (rel="sponsored" or nofollow).

If a provider does not deliver a placement you approved, or it is not live when first checked, the amount for that placement is refunded to you or credited to your workspace. Once a placement has been verified as live, refunds and replacements follow the provider's own terms, which are shown at the time you approve the order. We cannot control a publisher's site after delivery.

8. Plans, payment and cancellation

• Paid plans are billed in advance, monthly or yearly, through our payment provider, and renew automatically until cancelled. Prices exclude VAT, which is added where it applies.
• You can change plan at any time; upgrades and downgrades are prorated on your next invoice. A downgrade cannot take effect while your workspace uses more than the new plan allows.
• You can cancel at any time under Billing. Access continues until the end of the period you have paid for, and we do not refund partial periods except where these terms or the law say so.
• If a payment fails, we and our payment provider will retry it. If it remains unpaid, new scans and projects are paused until it is settled; your existing data stays available to you.
• We may change prices for future periods. We will tell you at least 30 days before a price change applies to your subscription, and you may cancel before then.

9. Third-party services

Google, payment, AI, data and link provider services are subject to their own terms. If a third party changes or withdraws access (for example Google API quota or approval), the related features may stop working; we will do what we reasonably can to restore them, but we are not responsible for third-party services.

10. Availability and support

We work to keep SEOmise available and secure, but the service is provided without a guarantee of uninterrupted availability. Planned maintenance is kept short and announced in advance where possible. Contact us by the contact details shown when you sign in for help.

11. Warranties and liability

Except as set out in these terms, the service is provided "as is", and we exclude all other warranties, conditions and terms to the extent the law allows, including implied terms of satisfactory quality and fitness for a particular purpose.

Neither party is liable to the other for loss of profit, revenue, business, goodwill or anticipated savings, or for any indirect or consequential loss. Each party's total liability arising out of or in connection with these terms in any twelve-month period is limited to the amounts you paid us for the service in that period. These limits do not apply to your obligation to pay fees, to either party's liability for breach of the other's intellectual property rights or of data protection law, or to any liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

You will indemnify us against third-party claims arising from content you add or from your use of the service in breach of section 5, provided we tell you promptly about the claim and let you control its defence.

12. Ending the contract

You can stop using the service and cancel at any time. We may end these terms on 30 days' notice, or immediately if you seriously breach them or become insolvent. When the contract ends, an owner can ask for the workspace data to be exported or deleted; we delete it within 30 days unless the law requires us to keep it. Sections 6, 11, 13 and 14 continue after the contract ends.

13. Changes to these terms

We may update these terms. We will tell workspace owners by e-mail at least 30 days before a material change applies; if you do not agree, you may cancel before then. The date at the top shows when the current version took effect.

14. Governing law

These terms and any dispute arising from them are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction. Before going to court, both parties will try in good faith to settle a dispute by discussion.

If any part of these terms is found unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it. These terms, with the privacy policy and the plan you choose, are the whole agreement between us about the service.

15. Contact

Questions about these terms: contact SEOmise by the contact details shown when you sign in.