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- I didn't get my 6-digit code. What can I do?
I didn't get my 6-digit code. What can I do?
Short answerCheck your spam and promotions folders first. Each code works once and expires after 10 minutes. Press Send a new code for a fresh one, or Wrong e-mail? to correct the address.
Check these first
- Look in your spam, junk or promotions folder.
- Use the newest code. Asking for a new code replaces the old one.
- A code works once and expires after 10 minutes. After several wrong tries it stops working, so ask for a new one.
Get a new code
Under Not there?, press Send a new code. You can ask for a new one once a minute; the button counts down until you can press it again.
Typed the wrong address?
Press Wrong e-mail? to go back to the form and correct it.
Started before and never finished?
Enter the same e-mail address on the sign-up form. SEOmise tells you that you started signing up with it before. Fill in the rest of the form and press Continue my sign-up, and a new code is sent. If the code screen asks for your password, enter the one you chose this time, then send a new code and type it in.
Still nothing?
If the code e-mail could not be sent, the page tells you. Press Send a new code a minute later. If it still does not arrive, contact us.
If sign-ups need our approval, the code confirms your e-mail and the page says your account is waiting for approval. We e-mail you as soon as it is ready.
Not what you needed? Ask Mise or contact support.
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Mise answers from these help articles in seconds. If the answer is not here, raise a ticket and our support team replies by e-mail.