How do credits and top-ups work?

Two kinds of credits

• Monthly credits come with your plan. They renew each month and are always used first.
• Top-up credits are bought in packs. They never expire.

One balance pays for everything that costs credits: AI writing, AI image text, image packs, data look-ups and exports, and more of a monthly allowance once it runs out.

See your credits

Your account → Billing has a Credits card. It shows the credits you can use, this month's credits, your top-up credits, and any credits held for work in progress. Press Where credits went for the full Credits page: where your credits went this month, the history, and What costs credits.

When a monthly allowance runs out

Allowances such as audit reports or live rank checks have their own monthly limits. The allowance table shows, for each one, what happens when it runs out: more can be paid with credits at the rate shown, or it waits until it resets. By default, more of an allowance is paid from top-up credits. Work that runs by itself in the background, such as scheduled PageSpeed tests, never buys more of an allowance with credits: it waits until the allowance resets.

What spends credits on a schedule

A few things run by themselves and use credits without anyone pressing a button:

• Article autopilot (Articles → Autopilot): an article's credits for each article it writes, on the days you chose. Switch it off with the switch at the top, or set At most this many a month. With no credits left it pauses and tells you.
• AI visibility tracker (Tools → AI visibility tracker): credits for each question it asks, every week or every month (monthly unless you change it). Set How often to ask to Only when I ask to stop the schedule. A check is skipped when credits run out.
• AI Plan (Plan & changes → AI Plan): the plan is refreshed every morning, and when it has open tasks the AI ranks and explains them, for one refresh's credits a day per project. Switch off Re-rank with AI every morning on a project's AI Plan page to stop this: its plan still updates every morning, in SEOmise's own order and without credits. When no credits are left, the plan is ordered by SEOmise's own rules instead.

The price of each is under What costs credits on the Credits page. Each one holds the credits before the AI starts and charges them only for work that was done (an article written, an answer received, a plan ranked); anything not used is released.

Buy credits

1. Press Buy credits on the Credits card or the Credits page.
2. Choose a pack and pay on the secure payment page.
3. Back in SEOmise you see "Thank you: your credits are in." If the payment is still being confirmed, the credits appear within a few minutes.

Only the workspace owner or a billing manager can buy credits.

Held credits

When a longer job starts, the credits it may need are held. You are charged only what it used, and the rest is released.

Agencies

An agency's workspaces share the agency's credits. The agency's customers can see what is used, but their agency looks after buying credits.