When connecting fails, SEOmise shows what went wrong and a Try again button. Here are the messages and what to do.
"You need to be a WordPress administrator" or "WordPress refused the request"
The WordPress account you used is not an Administrator, or the approval was withdrawn. Sign in to WordPress as an Administrator (usually the person or agency who built your site) and press Try again. Or download the plugin and give it to your administrator.
"A security plugin is blocking the connection"
Your site's REST API is switched off or blocked, often by a security plugin such as Wordfence, Solid Security or Disable REST API. Allow the REST API for logged-in users, then press Try again. Or upload the plugin yourself (see below).
"WordPress does not offer its approval page here"
WordPress itself said application passwords are not available: its REST API index left them out twice (the second time past any cache), or its own approval page said so. A security plugin or your host can switch them off, and WordPress offers them only over https. Open What we saw for each address SEOmise asked and the answer. Press Use the plugin file instead, turn application passwords back on and press Try again (in Wordfence: Login Security → Settings), or press Open the approval page anyway. Test the approval page runs the check again and shows it.
If a firewall, a security plugin or a browser check answered instead of WordPress, SEOmise says it could not check and opens the approval page anyway.
The plugin is installed and activated, but the Connect step does not turn to Connected
Press I've activated it, check now. SEOmise looks at your site and says what it sees: not installed, installed but not activated, activated but it could not reach SEOmise (the plugin then shows a code to paste on the Connect step under The plugin shows a code instead?), or the download's code ran out (press Download a fresh copy). Under What your site tried you see each time the plugin asked to pair and SEOmise's answer.
"We couldn't reach your site"
Check your site loads in a new tab. If you use a firewall such as Cloudflare, Sucuri or your host's, allow requests from SEOmise, then try again.
"Your site isn't on https yet"
WordPress only gives the one-click approval over https, and the connector only pairs over https. Turn on https (most hosts offer a free certificate in their control panel), then try again.
"One upload needed"
WordPress needs the plugin uploaded once. Download it, then go to Plugins → Add New → Upload Plugin, choose the file, press Install Now and Activate. It connects itself within a minute.
"The plugin on your site is too old"
Download the current plugin and upload it in WordPress, replacing the old one. Then try again.
"The plugin could not connect itself"
Press Try again. If it keeps failing, open SEOmise in the WordPress sidebar and press Connect to SEOmise.
"A different site answered"
WordPress approved the connection for another address. Check you approved on the right site, then try again.
"You didn't approve the connection"
Nothing was changed. Press Try again and choose Yes, I approve of this connection.
Upload the plugin yourself
Download your personal plugin from Settings → Install guide → WordPress, upload it under Plugins → Add New → Upload Plugin and activate it. It connects itself for 48 hours after the download.
Not what you needed? Ask Mise or contact support.
