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Agencies, developers and getting help
Agency accounts, white label and client portals, the API and webhooks, the phone app, and how to get help from us.
17 articles
How do I bring several workspaces into one agency account?
The owner of the workspace that should pay opens the profile menu → Agency account and asks the owners of the other workspaces to join. Once each owne...
How do I set up white label?
Buy white label in Store → Modules, or choose a plan that includes it. A five-step wizard under Agency → Branding & domain then sets your brand, your...
How does the agency lead widget work?
Agency → Widgets makes a short form for your own website. A visitor enters their website and e-mail address, SEOmise checks up to 10 of its pages and...
How do I put a free website check on my own site?
Open your project → Tools → Website-check box and make a box, then paste one line of code into your website. Visitors see an instant check of their ow...
How does the white-label audit widget work?
Project → Tools → White-label audit widget puts a free SEO audit form on your own website. Visitors get the full audit report and a PDF in your logo,...
How do I use the SEOmise API?
Create a key under Workspace → Developer → API keys, choose what it may read, and send it as a Bearer token to /api/public/v1. The API reads your own...
How do I receive webhooks and check their signature?
Add an https address under Developer → Webhooks and choose the events. SEOmise sends a signed JSON POST: the SEOmise-Signature header holds a timestam...
How do I show live SEO scores on another website?
Create a widget under Developer → Embeds: choose a project, a widget type and the domains allowed to show it. Paste the script or iframe code into any...
How do I get notifications on my phone or computer?
Open the profile menu → Profile and sign-in and press Turn on notifications on this device, then allow them when your browser asks. Each device has it...
Is there a SEOmise app for my phone?
Yes. SEOmise works as an app you add to your phone's home screen from the browser, with no app store. On a phone it opens with its own screens: Home,...
How do I get help inside SEOmise?
Press Help in the top bar, or the ? key, on any screen. The Help panel shows articles for that screen, a search, Ask Mise (our help assistant, which c...
How do I follow my support ticket and reply by e-mail?
Your tickets are under Workspace → Support, each with a reference such as SUP-000123. We answer there and by e-mail. Reply to our e-mail, or in Suppor...
What should I send support so you can help quickly?
Say what you did, what you expected and what happened instead, with the project, the page address, the exact message you saw and a screenshot. For a c...
Can the SEOmise team do it for me?
Yes. Workspace → Store → Expert help lists help from our team, such as set-up and connections, training, fixes, content, local and ongoing care. Each...
Is SEOmise down? Where is the status page?
When the status page is switched on, it is at /status on the SEOmise address. It shows whether the web app, API, background jobs, scheduler and e-mail...
My website will not connect to SEOmise. What can I check?
Most problems are an expired pairing code, a code made for another site, a site that is not on https, or a security plugin or firewall blocking the co...
How does the connector update itself, and what do check-ins and "Paused by SEOmise" mean?
Connectors check in with SEOmise twice a day and install new versions by themselves where the site allows it. The Site connector page shows each site'...
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