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Agencies, developers and getting help
Agency accounts, white label and client portals, the API and webhooks, the phone app, and how to get help from us.
27 articles
How do I bring several workspaces into one agency account?
The owner of the workspace that should pay opens the profile menu → Agency account and asks the owners of the other workspaces to join. Once each owne...
How do I set up white label?
Buy white label in Store → Modules, or choose a plan that includes it. A five-step wizard under Agency → Branding & domain then sets your brand, your...
How does the agency lead widget work?
Agency → Widgets makes a short form for your own website. A visitor enters their website and e-mail address, SEOmise checks up to 10 of its pages and...
How do I put a free website check on my own site?
Open your project → Toolbox → Leads & clients → Website-check box and make a box, then paste one line of code into your website. Visitors see an insta...
How does the white-label audit widget work?
Project → Toolbox → Leads & clients → White-label audit widget puts a free SEO audit form on your own website. Visitors get the full audit report and...
How do I use the SEOmise API?
Create a key under Project switcher → Developer → API keys, choose what it may read, and send it as a Bearer token to /api/public/v1. The API reads yo...
How do I receive webhooks and check their signature?
Add an https address under Developer → Webhooks and choose the events. SEOmise sends a signed JSON POST: the SEOmise-Signature header holds a timestam...
How do I show live SEO scores on another website?
Create a widget under Developer → Embeds: choose a project, a widget type and the domains allowed to show it. Paste the script or iframe code into any...
How do I get notifications on my phone or computer?
Open the profile menu → Profile and sign-in and press Turn on notifications on this device, then allow them when your browser asks. Each device has it...
Is there a SEOmise app for my phone?
Yes. SEOmise works as an app you add to your phone's home screen from the browser, with no app store. On a phone it opens with its own screens: Home,...
How do I get help inside SEOmise?
Press Help in the top bar, or the ? key, on any screen. The Help panel shows articles for that screen, a search, AskMise (our help assistant, which ca...
How do I follow my support ticket and reply by e-mail?
Your tickets are under Project switcher → Support, each with a reference such as SUP-000123. We answer there and by e-mail. Reply to our e-mail, or in...
What should I send support so you can help quickly?
Say what you did, what you expected and what happened instead, with the project, the page address, the exact message you saw and a screenshot. For a c...
Can the SEOmise team do it for me?
Yes. Modules → All modules → Expert help lists help from our team, such as set-up and connections, training, fixes, content, local and ongoing care. E...
Is SEOmise down? Where is the status page?
When the status page is switched on, it is at /status on the SEOmise address. It shows whether the web app, API, background jobs, scheduler and e-mail...
My website will not connect to SEOmise. What can I check?
Most problems are an expired pairing code, a code made for another site, a site that is not on https, or a security plugin or firewall blocking the co...
How does the connector update itself, and what do check-ins and "Paused by SEOmise" mean?
Connectors check in with SEOmise twice a day and install new versions by themselves where the site allows it. The Site connector page shows each site'...
Can I talk to a person instead of AskMise?
Where live chat is switched on, ask AskMise for a person. Our team is told at once and the first person free picks the chat up. If nobody can within a...
Stuck? Hand it to our team with the lifebuoy
Press the lifebuoy on any screen to open the assistance window. It shows what you were looking at and the ways our team can help: a one-hour consultat...
How will I know about planned maintenance?
Before planned maintenance, a notice at the top of the app (and of the website) says what is planned and when, in UTC and in your own time. During the...
How do I report that something is down?
Press "Report an issue" or "Something is down" in the app's footer, answer four short questions and send it: it opens a support ticket for our platfor...
How do I send reports from my own Microsoft 365 or Brevo account?
With white label on, Agency → Sending routes lets you choose, for each type of message to your clients, whether it goes through us, your own e-mail se...
How do I connect Claude or another AI assistant to SEOmise?
SEOmise runs an MCP server, so Claude and other AI assistants can read your projects, website health and findings with the three ways to fix, rankings...
How do I use my SEOmise data in Looker Studio or Google Sheets?
Looker Studio and Google Sheets is an add-on (€15 a month at the recommended price). Make a reporting key with the data you want, then add the SEOmise...
How do I list my agency in the agency directory?
Agency → Agency catalogue (in the project switcher) lets an agency on an Agency plan write a listing for the public agency directory at /agencies: hea...
How do I use Search Console from my AI assistant?
Connect your assistant to SEOmise and tick Search Console. It can then read your own Search Console for any project with Search Console connected: sea...
How does AskMise on our website work?
AskMise chats with you straight away and answers questions about SEOmise. It asks for your name, e-mail or phone only when you want something our team...
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